Office Assistant

Frankfort, KY

Posted: 09/10/2018 Employment Type: Full Time Job Type: Administrative Job Number: 823

Management Registry is looking for a full time Executive Assistant to help in an inbound call center.

You will be answering incoming calls from customers, answer inquires and questions relating to insurance, handle complaints, troubleshoot problems and provide information.

Shift:

Monday – Friday 8:00 am – 4:30 pm

Job Duties:

  • Answer incoming Calls
  • Handle customer inquiries
  • Manage and resolve customer complaints
  • Provide customers with product & service information
  • Enter new customer information into system
  • Update existing customer information
  • Follow up with customer calls when necessary
  • Document call information according to policy
  • Other duties as assigned

 

 

 

  • Excellent verbal communication skills
  • Data Entry and typing skills
  • Previous customer service experience (minimum 2 years)
  • Previous office experience (minimum 1 year)
  • Strong attention to detail
  • The ability to multi-task
  • Call center knowledge
  • Must have a High School diploma or equivalent

Please forward resume with contact information

Management Registry, Inc. is an Equal Opportunity Employer.

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